Shipping policy
Domestic Shipping Policy
SHIPMENT PROCESSING TIME
Each custom order takes a unique amount of time to process for many factors, including but not limited to:
- The nature of time it takes to turn fresh flowers into pressed and dried florals
- The type and quantity of product ordered
- Customer response time if questions or details are requested on the order
- Seasonality; during peak wedding season lead times may be extended due to an influx of orders
The time to fulfill the order does not begin until the flowers are received by the Pressed Bouquet Shop team. Typically after the flowers are received orders are fulfilled within 3-10 weeks - which is all dependent on the factors listed above.
All orders are processed by the FIFO method (first in, first out) according to the date in which the fresh flowers were received.
As soon as the fresh flowers arrive to our studio, the flowers immediately begin in the preservation process in the condition in which they were received.
We do not operate on weekends or holidays. Fresh flowers will not be able to be received, and completed orders will not be processed to be fulfilled on these days.
If we are experiencing an unusually high volume of orders, we will communicate to our clients that the lead time may be extended via email.
SHIPPING RATES AND DELIVERY ESTIMATES
Shipping charges for your order will be calculated and displayed at checkout.
*Delays may be experienced over holidays, inclement weather, or other unforeseen circumstances. Once the package has been shipped, the control over the timing of delivery is the responsibility of Delivering Company
SHIPMENT CONFIRMATION AND ORDER TRACKING
After the order has been fulfilled and shipped, an automated email with information will be sent to the email address provided at checkout.
CUSTOMS, DUTIES, AND TAXES
We are not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
DAMAGES
We are not liable for any products damaged or lost during shipping, however we will do our best to work with you to fix any product that arrives damaged to the best of their ability. If an order was received damaged, please contact the shipment carrier to file a claim then contact us via the contact form on the website to discuss fixing the damaged goods. Please save all packaging material and damaged goods before filing a claim.