Q&A – Flower Beauty

Q&A

HOW SOON DO I NEED TO BOOK?

We can accept your order anytime up to 5 days after your event date. But only if we have availability. It is harder to get bouquet press without prior booking during Wedding season time. We always advice to book it before your Wedding day.

HOW LONG DOES IT TAKE?

Usually 6-8 weeks. In our process we focus on all moisture being removed. It takes time and attention. 

We have to mention this that each custom order takes a unique amount of time to process for many factors, including but not limited to: 

  • The nature of time it takes to turn fresh flowers into pressed and dried florals 
  • The type and quantity of product ordered
  • Customer response time if questions or details are requested on the order
  • Seasonality; during peak wedding season lead times may be extended due to an influx of orders

The time to fulfill the order does not begin until the flowers are received by the Flower Beauty Floral Art team. Typically after the flowers are received orders are fulfilled within 6-8 weeks - which is all dependent on the factors listed above. 

All orders are processed by the FIFO method (first in, first out) according to the date in which the fresh flowers were received. As soon as the fresh flowers arrive to our studio, the flowers immediately begin in the preservation process in the condition in which they were received. 

We do not operate on weekends or holidays. Fresh flowers will not be able to be received, and completed orders will not be processed to be fulfilled on these days. 

If we are experiencing an unusually high volume of orders, we will communicate to our clients that the lead time may be extended via email. 

CAN I RETURN MY BOUQUET?

Returns are not accepted on Custom Bridal Bouquets or Custom orders, as each product requires custom, handmade work. 

Damages and issues
Please inspect your order upon reception and contact us immediately if the frame is defective or damaged so that we can evaluate the issue and make it right.If you have an issue with the physical frame that contains your art, you can contact us through our Contact Us page. 

Unfortunately, we cannot accept returns on  gift cards.

Returns are accepted on the items under the shop section . You can return products if not happy within 7 days of receiving.

HOW SOON DO YOU NEED THE FLOWERS?

The sooner, the better. We recommend within 5 days, and  they are usually workable within one week. Prior to them being delivered to our studio keep them in water with fresh cut stems. Do not freeze your bouquet or leave to dry. Signs that your bouquet is not workable - the flowers crumble to the touch or the bases beginning to mold.

IS THERE ANY FLOWERS THAT CAN NOT BE PRESSED?

Not all flowers are suitable for pressing. Some flowers are too thick for pressing. During preservation process some flowers will change colour and texture. It is normal process. White petals usually turns to beige/antique white colour, pink might turn to deep pink with yellow shade, green to dark green or light green, red tones can become more pink/ purple. Every flower is different and takes the pressing process differently. However we always seek to have the finished product represent the bouquet as closely as possible to Your wedding original bouquet.

WILL FLOWERS FADE AFTER THE BOUQUET IS ALREADY FRAMED?

Flowers will continue to fade for their entire lifetime. If you tace care of your frame additional fading can be minimized. It is the best to keep pressed and framed wedding bouquet out of direct sunlight to help flowers keep their natural colours. Keeping your frame away from direct sunlight will ensure flowers last more years. Flowers are organic and natural material, please expect some changes in colours over the years.We do not paint or enhance the colors of the pressed flowers in any way to keep the natural look of your wedding bouquet. While your bouquet display may arrive vibrant and colorful, it will likely fade overtime due to organic matter.

WILL ALL OF MY FLOWERS BE PRESSED?

Not all will be pressed and not all that are pressed will be used. We are choosing the best quality and in best condition flowers prior to pressing and framing to ensure the best final product.

HOW DOES PAYMENT AND BOOKING WORKING

To place an order, please contact us via CONTACT US tab giving us all necessary information (date of the wedding, wedding place, the place bouquet will be shipped) and shortly we will come back to you to confirm if we are available. If we are, then you are good to go and pay deposit of 50 euro.

Deposit of 50 euro is taken on the day of booking the slot. To pay deposit, please go to Deposit section under Wedding Bouquet tab. Pay deposit just after contacting us and booking the slot. You want to be sure that we are available that Day.